Don’t waste your time with their customer service. File a PayPal dispute or chargeback with your credit card and let them deal with it that way.
I ordered BLACK wheel spacers because every product photo showed black spacers. What showed up was raw bare metal. Not even close to what was advertised.
Now they’re claiming there’s a “disclaimer” about color hidden somewhere. That’s ridiculous. If the product might show up a completely different color than the pictures, that needs to be clearly stated where customers can actually see it before buying.
This is not a fitment issue. This is not buyer’s remorse. I never installed them. I opened the box and immediately saw they were not what I ordered.
I contacted them through their website and by email and got ignored. But the second I opened a PayPal dispute, suddenly they had time to respond.
Misleading photos, poor communication, and zero accountability. I would not recommend this company.